For Shopify tool, hardware and electrical stores
CatalogHand answers shoppers' questions about specs, fit and compatibility from your own product pages. It links the exact product, and says "I don't know" instead of guessing.
12 in. Sliding Compound Miter Saw
$429.00 In stock
Example with a made-up store.
Why stores add it
Will it fit? Is the battery included? Which one handles 20 amps? When the answer is buried in a spec table, shoppers call, email or leave.
Shoppers get an answer at night and on weekends, straight from your product data.
Fit, capacity, voltage and what's in the box are answered on the page, before anyone picks up the phone.
Every answer links the product it used, with its price and stock, so the shopper can buy it right away.
How it works
You do not configure anything. We read your catalog and set it up.
Pick a plan and add a card. Nothing is charged for 14 days.
We read your product pages and email you a personal install link, usually the same day.
Approve read-only access in Shopify and press Save in your theme editor. The chat appears on your product pages.
Features
Titles, descriptions, spec tables and variants. Nothing from the open web.
Each answer shows the product it used, with price and stock, one click away.
When the data is missing, it says so and offers to pass the question to you by email.
A Monday email with the questions your pages could not answer, so you know what to add.
Linked PDF spec sheets and manuals become part of the answers.
Side-by-side answers when a shopper is choosing between two models.
Built to be trusted
A wrong answer about a breaker or a battery costs you a return or worse. So CatalogHand only answers from your product data, shows where each answer came from, and stays quiet when it is not sure.
Pricing
Both plans start with 14 days free. We set everything up for you, so there is nothing to configure.
For focused catalogs.
$49/month
14 days free, then $49 a month. Cancel anytime.
Start 14-day free trialFor large catalogs with deep specs.
$149/month
14 days free, then $149 a month. Cancel anytime.
Start 14-day free trialPrices in US dollars. A conversation is one shopper's chat on one visit, however many questions they ask. Paid months are not refunded; cancelling stops the next charge. See the terms.
Questions
No. Start the trial online, and we set everything up and email you a personal install link. If you have a question, email us and we usually answer within a few hours.
A couple of minutes. You click Install, approve read-only access in Shopify, and press Save in your theme editor. You do not edit any theme code.
It says so instead of guessing, and offers to pass the question to you by email. Each week you get a list of the questions your product pages could not answer, so you can fill the gaps.
Only from your own catalog: product titles, descriptions, spec tables and variants, plus linked spec sheets and manuals on Pro. Every answer links the product it used, so shoppers can check it.
Most chat apps either need a person to reply, or answer from a short FAQ you write. CatalogHand reads the specs of every product and answers technical questions about fit, capacity, voltage and what is included.
Read-only access to your products and to your theme, so we can check that the chat is switched on. It does not read orders, customers or payments.
One shopper's chat on one visit, however many questions they ask in it.
Email hello@cataloghand.com at any time. If you cancel during the 14-day trial, you pay nothing. After that, cancelling stops the next charge and the assistant stays on until the end of the month you paid for.
It is built for stores whose shoppers ask technical questions: tools, hardware, electrical and similar catalogs. It works on any Shopify store with detailed product pages.
14 days free. Set up for you. Cancel anytime.
14 days free · cancel anytime